Refund Policy

Overview

This refund policy applies to paid subscriptions purchased through the PaperX website. We want you to be fully satisfied with your purchase — if you have any questions, please reach out to us.

Free Trial

PaperX offers a free plan so you can fully experience the core features before paying. We recommend evaluating the service on the free plan before subscribing to a paid plan.

Refund Window

Within 14 days of your first paid subscription purchase, you may request a full refund for any reason.

Renewals and Cancellation

You can cancel your subscription at any time. After cancellation, the service remains available until the end of the current billing cycle and will not renew automatically. If an automatic renewal is charged and the service has not been substantially used, you may request a refund of that charge within 14 days.

Non-Refundable Cases

We reserve the right to decline refunds in the following cases:

• Accounts suspended or terminated for violating the Terms of Service
• Requests made outside the refund window
• Repeated or abusive refund requests from the same account

How to Request a Refund

Email support@paperx.cloud with your account email and order details. Once approved, refunds will be returned to your original payment method by our payment provider within 5-10 business days.